40+ Questions Answered Pakistan English Updated 2026

pkr367 FAQ — Your Questions, Straight Answers

Everything you need to know about registration, deposits, withdrawals, cricket betting, PSL markets, bonuses, the app and account security — all in one place, no runaround.

40+
FAQs covered
7
Topics covered
PKR
All amounts
18+
Adults only

What Do You Need Help With Today?

Jump straight to the section you need — or scroll through and read the full FAQ below. Every question is answered in plain, clear English for Pakistani players.

Account & Registration

Questions about creating your pkr367 account, verifying your mobile number, updating your details or closing your account. Everything from sign-up to account management in one section.

Account FAQs

Deposits & Withdrawals

How to deposit in PKR via JazzCash, Easypaisa and Raast, minimum amounts, processing times for withdrawals and what to do if a transaction hasn't shown up in your account.

Deposits FAQs

Cricket, PSL & Sports Betting

How live cricket betting works on pkr367, PSL market availability, in-play odds, minimum bet amounts, cash out options and how to read your betting history.

Betting FAQs

Casino, Live Casino & Slots

Which games are available in the Game Lobby, how RTP works on slots, what demo mode means, and the difference between live dealer tables and standard casino games.

Casino FAQs

Bonuses & Promotions

Welcome bonus eligibility, how wagering requirements work, where to check your bonus balance and progress, and what the reload and seasonal PSL bonus offers look like.

Bonuses FAQs

App Download & Mobile Login

How to download the pkr367 Android APK, set up the iOS PWA, enable biometric login, troubleshoot app crashes and what to do if the app isn't loading on your handset.

App FAQs

Account & Registration

Go to the Register page and fill in your Pakistani mobile number, a username and a password. After submitting, you'll receive an OTP on your mobile number — enter it to verify your account. The whole process takes about two minutes. Once verified, you can log in and make your first deposit in PKR immediately. You must be 18 or older to register.

No — one account per person, per household. Creating duplicate accounts to claim multiple bonuses or work around a restriction is a breach of the Terms and Conditions. All duplicate accounts are closed when identified and associated balances voided. If you've forgotten your login details, use the password reset option rather than creating a new account.

On the login page, click "Forgot password". Enter your registered mobile number and you'll receive a one-time reset code via SMS. Enter the code, set a new password and you're back in. The code expires in a few minutes, so complete the reset without switching away from the page. If your mobile number has changed, contact support — they'll verify your identity before updating it.

Account locks are triggered by multiple failed login attempts as a security precaution. Don't continue trying to log in. Contact pkr367 support via live chat with your registered mobile number and username. The support team can confirm the reason for the lock and reinstate access once your identity is verified. This is typically resolved quickly.

Mobile number changes must be done through support — this can't be self-served because the number is tied to your account security and payment identity. Contact support with your current registered number and the new number you want to switch to. Identity verification will be required before the change is processed.

Contact support and request permanent account closure. They'll verify your identity and process the closure. Any remaining real-money PKR balance will be returned to your registered payment method — JazzCash, Easypaisa, Raast or bank account. If you're closing for responsible gaming reasons, consider using the self-exclusion option first — see the Responsible Gaming page for details.

pkr367 is designed specifically for Pakistani players — the platform operates in PKR, supports local payment methods like JazzCash and Easypaisa, and focuses on sports and content relevant to Pakistani users. Access from outside Pakistan may not be supported and is subject to the platform's Terms and Conditions.

Deposits

pkr367 supports JazzCash, Easypaisa, Raast (Pakistan's instant payment system), standard bank transfer and mobile wallets. All transactions are in PKR. No international credit or debit card is needed — if you have a JazzCash or Easypaisa account in your own name, you're set up to deposit immediately after registration.

JazzCash and Easypaisa deposits are typically credited within seconds. Raast transfers usually process within a few minutes. Standard bank transfers are processed within the same business day under normal conditions. If your deposit hasn't shown up after the expected timeframe, check your transaction history first — then contact support with the transaction reference number from your JazzCash or Easypaisa app.

Yes — the minimum deposit amount is shown in the deposit section of your pkr367 account during the process. It is the same for JazzCash, Easypaisa and Raast. The minimum is set at a level that's accessible for most Pakistani users. There is no maximum deposit limit imposed by pkr367, though your individual JazzCash or Easypaisa account may have its own daily transaction limits set by those services.

pkr367 does not charge deposit fees on its end — what you send via JazzCash, Easypaisa, Raast or bank transfer is what appears in your account balance. Note that your own payment provider (JazzCash or Easypaisa) may have their own transfer fees for certain transaction types — check your provider's own fee schedule if you want to confirm this.

No — deposits must be made from a payment account registered in your own name. Third-party deposits are not accepted. This is a security and anti-fraud measure and is standard practice on reputable platforms. If a deposit is received from a third-party account, it may be held pending verification or returned. Withdrawals are also only processed back to your own registered payment method for the same reason.

Yes — deposit limits are available in your account settings under the Responsible Gaming section. You can set daily, weekly or monthly PKR deposit limits. Reductions apply immediately. If you want to increase a limit you've previously set, there is a mandatory waiting period before the increase takes effect. This is intentional — it prevents in-the-moment decisions overriding a plan you made when you were thinking clearly. See the Responsible Gaming page for full details.

Withdrawals

Go to the Withdrawal section in your logged-in pkr367 account. Select your preferred payment method — JazzCash, Easypaisa, Raast or bank transfer — enter the amount in PKR and confirm. Withdrawals are processed back to the same payment method you used to deposit. If you've used multiple methods, the withdrawal is typically sent to the most recently used method.

Withdrawal processing times vary by method. JazzCash and Easypaisa withdrawals are generally processed within a few hours of approval. Raast transfers typically arrive within the same business day. Bank transfers may take one to two business days depending on your bank. All withdrawal requests go through an internal review process before being sent, which is standard for platforms handling PKR financial transactions.

Yes — all withdrawals show a "pending" status while they go through the review and approval stage. This is normal and typically resolves within the timeframes described above. If your withdrawal has been pending for significantly longer than expected, contact support with the withdrawal reference number from your transaction history. They can check the status and escalate if needed.

Yes — the minimum withdrawal amount is displayed in the Withdrawal section of your account. It is a fixed PKR amount and applies across all supported withdrawal methods. Requests below the minimum will not be processed. If your real-money balance is below the minimum, you'll need to play or wait until you've accumulated a sufficient real-money balance before requesting a withdrawal.

Common reasons for a withdrawal being rejected include: an incomplete identity verification, a mismatch between the withdrawal account name and the registered account name, an active bonus wagering requirement not yet met, or a payment method not matching the original deposit source. If your withdrawal is rejected, you'll receive a notification with the reason. Contact support if you need clarification — they can tell you exactly what's needed to process it.

Betting & Sports

Cricket is the primary focus — PSL franchise matches, T20 internationals, bilateral series featuring Pakistan, ICC tournaments, the Asia Cup and other major events. Within cricket, you'll find a wide range of markets beyond just match winner: top batsman, top bowler, over-by-over run totals, method of first wicket, player of the match and more. Football, Esports, tennis and other international sports are also available in the Sports section.

Live in-play betting lets you place bets after a match has started, with odds updating in real time as the game progresses. In T20 cricket, odds can shift significantly ball by ball — a wicket or a boundary changes the win probability and the available markets instantly. The bet slip works the same as for pre-match bets: select a market, enter your stake in PKR, review the potential return and confirm. Some in-play markets close momentarily between deliveries to allow odds recalculation.

The minimum stake per bet is shown on the bet slip when you select a market — it is a PKR amount and varies slightly by market and event type. Most markets have a low minimum that makes them accessible for casual players. Maximum stake limits also apply per market and are displayed on the bet slip before you confirm.

If a match is abandoned or significantly shortened before a result is determined, pkr367 follows standard settlement rules for cricket betting. In most cases, bets on the abandoned match will be voided and your stake returned to your PKR balance. For matches that do produce an official result (for example, a DLS result in a rain-affected T20), bets are settled on the official outcome. Specific settlement rules per market type are in the Terms and Conditions.

Yes — the pkr367 bet slip supports single bets and accumulators (multiple selections combined into one bet). Add multiple match selections to your bet slip and you'll see the option to combine them as an accumulator with a combined odds display and PKR return estimate. Each selection in an accumulator must win for the full return to be paid out. One voided leg in an accumulator typically reduces it to the remaining selections rather than voiding the entire bet — check the Terms and Conditions for the exact rule.

Your complete betting history is in the My Account or Betting History section of your logged-in account. You can filter by date range, sport, market type or settlement status (open, won, lost, void). Each bet shows the stake in PKR, the odds, the potential return and the settlement result. Reviewing this regularly is a good habit — actual numbers are more useful than rough impressions of how sessions went.

Yes — PSL matches are available for both pre-match and live in-play betting throughout the PSL season, including group stage, eliminator and final matches. pkr367 covers all franchise match-ups with a broad range of markets. During PSL season, pkr367 often runs specific promotions tied to PSL — check the Promotions page for any active PSL bonus offers.

Casino & Slots

The Game Lobby includes hundreds of slot titles from providers like PG Soft, Pragmatic Play and others, live dealer games (Baccarat, Roulette, Blackjack, Sic Bo), virtual table games, fishing games and crash-style titles. The lobby is filterable by game type, provider and popularity, so you can find what you're looking for without scrolling through everything.

Most slot titles on pkr367 offer a demo (free play) mode accessible before you wager real PKR. In demo mode, you play with virtual credits rather than your account balance — no real money is involved and no real winnings are generated. Demo mode is useful for trying out a slot's mechanics, bonus features and volatility before committing real PKR. To switch from demo to real-money play, simply select "Real Play" when launching the game.

RTP stands for Return to Player — it's a percentage that indicates how much of all money wagered on a slot is paid back to players over a very large number of spins. For example, a slot with 96% RTP returns PKR 96 for every PKR 100 wagered on average over millions of spins. This is a long-run statistical figure, not a guarantee for any single session. Individual sessions can vary wildly from the RTP figure. RTP is provided by the game developer and is displayed in the game's information panel.

Regular (RNG) casino games use a software-based random number generator to determine outcomes — you play against the computer. Live casino games are streamed in real time from a studio with a real human dealer — you see the dealer on video, cards are physically dealt or a real roulette wheel is spun. Live casino gives you the social and visual atmosphere of a real table. Both types are available in the pkr367 Game Lobby. Live casino typically has higher minimum bets than RNG table games.

Yes — all casino games and slots in the pkr367 Game Lobby are mobile-compatible. They work on Android and iOS through both the browser and the pkr367 app. The game interfaces are touch-optimised. Live casino streams are also mobile-friendly, though a stable data connection is recommended for a smooth live video experience. The pkr367 Android APK and iOS PWA are optimised for mid-range Pakistani handsets.

Bonuses & Promotions

The welcome bonus is automatically credited after your first qualifying deposit — no promo code is needed in most cases. The specific percentage, maximum PKR bonus amount and qualifying deposit minimum are on the Promotions page. Make sure you read the wagering requirements before depositing so you understand what's needed to make the bonus funds withdrawable. One welcome bonus per account and household.

Wagering requirements mean you need to bet the bonus amount (and sometimes the deposit amount) a set number of times before the bonus and any associated winnings can be withdrawn. For example, if you receive a PKR 1,000 bonus with a 20x wagering requirement, you need to place PKR 20,000 in qualifying bets before the bonus converts to withdrawable real money. Progress is tracked in your account. Not all games contribute equally — slots typically contribute 100%, while live casino tables may contribute less. Check the specific terms on the Promotions page.

Your bonus balance and wagering requirement progress are shown in the Promotions or Bonuses section of your logged-in pkr367 account. The tracker shows how much you've wagered towards the requirement and how much remains. Your bonus balance is separate from your real-money balance — you can see both clearly in your account dashboard.

Yes — pkr367 runs ongoing promotions throughout the year. These include reload deposit bonuses, free spins on selected slot titles, live casino cashback offers and seasonal specials tied to major cricket events like PSL and T20 World Cup. All current offers are listed on the Promotions page with their terms clearly stated. Promotions are time-limited, so check the page regularly during active seasons.

Your real-money balance (money you deposited that isn't part of a bonus) can be withdrawn at any time subject to standard withdrawal procedures. Bonus funds and associated winnings can only be withdrawn after the wagering requirement is fully met. If you withdraw your real-money balance while a bonus is active and in-progress, the active bonus may be forfeited — this depends on the specific bonus terms. Check the relevant promotion's terms before requesting a withdrawal while a bonus is open.

App & Mobile

The pkr367 Android APK is available for direct download from the Download page. For iOS, the platform uses a Progressive Web App (PWA) — visit the pkr367 website on your iPhone or iPad, tap the Share button and select "Add to Home Screen". The PWA installs like a native app and works identically. Both Android APK and iOS PWA are optimised for mid-range Pakistani handsets on 4G data connections.

The most common reason is that your Android phone has "Install from unknown sources" disabled by default. This is a standard Android security setting. To install the pkr367 APK, go to your phone's Settings, then Security or Privacy, and enable "Install unknown apps" for your browser (Chrome or the browser you used to download the APK). Once enabled, tap the downloaded APK file to install. After installation, you can disable the setting again if you prefer. Full step-by-step instructions are on the Download page.

The Android version is distributed as an APK directly from the pkr367 website rather than through the Google Play Store — this is standard for betting and gaming apps in Pakistan and most of South Asia due to Play Store policy restrictions on gambling apps. The iOS version is a PWA (Progressive Web App) added to your home screen from Safari, rather than a native App Store download. Both work fully and securely — the APK is from the official pkr367 source only.

After your first successful password login on the Android APK or iOS PWA, open your account settings and look for the Security section. Toggle on "Biometric Login" and authenticate once with your fingerprint or face ID to activate it. After that, each subsequent login on that device will use your biometric instead of a typed password. This option requires a device with a fingerprint sensor or face recognition enabled in your phone's settings.

First, check your internet connection — slow loading is most commonly caused by a weak or intermittent data connection. If the connection is fine, try clearing the app's cache in your phone's Settings > Apps > pkr367 > Clear Cache. For Android APK users, uninstalling and reinstalling the latest version from the Download page often resolves persistent issues. For iOS PWA users, removing the home screen shortcut and re-adding it refreshes the installation. If problems continue after these steps, contact support with your device model and Android version.

Still have a question that's not covered here? Contact the pkr367 support team via live chat in your logged-in account — available around the clock, every day.

Ready to Start? Join pkr367 in Two Minutes

Cricket betting, PSL live markets, casino games and slots — all in PKR, all from one account. Register now, deposit via JazzCash or Easypaisa, and claim your welcome bonus.

18+ only. Please play responsibly. Set your budget before you deposit. See Responsible Gaming for tools and guidance.