This policy explains what personal data pkr367 collects when you use the platform, why we collect it, how we use and store it, and what rights you have as a user. Please read it carefully.
Your privacy matters at pkr367. This document sets out how we handle the personal information you share with us when you register an account, make deposits, place bets, play casino games or use any other feature on the platform.
By using pkr367 — whether through the website, the Android app or the iOS PWA — you are acknowledging this Privacy Policy and agreeing to the data practices described here. This policy should be read alongside our Terms and Conditions. If you have questions about anything in this policy, contact our support team before continuing to use the platform.
pkr367 is an online entertainment platform serving Pakistani users with sports betting, casino games, live casino and slots. In order to operate your account, process transactions in PKR, comply with our internal security requirements and deliver a platform experience that is relevant to you, we need to collect and process certain personal data.
We are committed to handling that data responsibly. We do not sell your personal data to third parties for their independent marketing. We do not share your data with anyone outside the purposes described in this policy. We apply technical and organisational security measures appropriate for an online platform handling financial transactions.
This policy applies to all registered users of pkr367, including users of the mobile app. It covers data collected through your use of the website, the app, any promotions you participate in, and any communications you have with the pkr367 support team.
The personal data pkr367 collects falls into the following categories depending on how you interact with the platform:
| Category | Examples | When Collected |
|---|---|---|
| Registration data | Username, mobile number, date of birth, password (hashed) | At account creation |
| Identity verification | Name, CNIC number (if requested), ID document image | On verification request |
| Transaction data | Deposit and withdrawal amounts, payment method used, transaction timestamps | Every deposit/withdrawal |
| Betting & gaming activity | Bets placed, games played, stake amounts, results, session timestamps | During platform use |
| Device & technical data | Device type, OS version, IP address, browser/app version, session identifiers | On login and platform use |
| Communications data | Support chat logs, messages sent to pkr367 support | When you contact support |
| Marketing preferences | Opted-in notification and promotional preferences | During registration or in settings |
You are not required to provide data beyond what is necessary for the specific function you are using. However, some data — such as your mobile number and date of birth — is mandatory for account registration since we need it to operate your account and enforce the 18+ age requirement.
pkr367 collects your personal data through the following means:
pkr367 uses your personal data for the following purposes:
pkr367 does not use your personal data for automated decision-making that produces legal effects on your account, other than routine account management functions like balance calculations and wagering requirement tracking.
All financial transactions on pkr367 are handled in PKR. When you make a deposit via JazzCash, Easypaisa, Raast or bank transfer, the transaction is initiated through the relevant payment provider's infrastructure. pkr367 receives confirmation of the deposit and the associated amount — we do not store your full payment credentials such as JazzCash PINs, Easypaisa account passwords or full card numbers.
Transaction records — amounts, timestamps, payment methods used and transaction status — are retained in your account history. This data is necessary for reconciling your balance, processing withdrawal requests and investigating any payment disputes.
pkr367 will never ask you to share your JazzCash or Easypaisa PIN, your online banking password or any full card number via support chat or any other communication. If anyone claims to be from pkr367 and requests this information, do not share it and contact support immediately.
The pkr367 website uses cookies — small text files stored in your browser — and similar technologies to make the platform work correctly and to understand how users interact with it. Here is a summary of the cookie types used:
The pkr367 mobile app (Android APK and iOS PWA) uses equivalent technologies — device identifiers and local storage — for the same purposes. The app does not use advertising trackers or third-party marketing pixels.
You can manage browser cookies through your browser settings, though disabling essential cookies will affect platform functionality. On mobile, clearing the app's stored data will reset preferences.
pkr367 retains your personal data for as long as necessary to fulfil the purposes described in this policy, and in accordance with our internal data management standards. In general:
When data is no longer required for any of these purposes and there is no legal requirement to retain it, it is securely deleted or anonymised.
pkr367 applies technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration or destruction. These measures include:
While pkr367 implements these measures, no online platform can guarantee absolute security against all possible threats. You also have a role in keeping your account secure — use a strong password, enable biometric login on the app, and do not share your credentials with anyone. If you suspect your account has been compromised, contact pkr367 support immediately.
As a pkr367 user, you have the following rights in relation to your personal data. To exercise any of these rights, contact the pkr367 support team with your account details and the specific request.
You can request a copy of the personal data pkr367 holds about you. We will provide this in a reasonably structured format within a reasonable timeframe of receiving your request.
If any personal data we hold about you is inaccurate or incomplete, you can request that we correct it. Some data — such as your registered date of birth — cannot be changed once verified, as it underpins our age verification process.
You can request deletion of your personal data. This right applies in certain circumstances — for example, where the data is no longer necessary for the purpose it was collected. Note that some data must be retained for legal, regulatory or dispute resolution purposes and cannot be erased on request.
In certain circumstances you can request that we limit how we use your data while a query is being resolved — for example, if you have disputed the accuracy of data we hold.
If you have opted into promotional notifications from pkr367, you can withdraw that consent at any time via your account notification settings. Withdrawing marketing consent does not affect essential account communications.
You can request closure of your pkr367 account at any time via the account settings or by contacting support. Account closure will be processed in accordance with the Terms and Conditions, including any outstanding balance being returned to you via your registered payment method.
To exercise any data rights, contact pkr367 support with your registered account details and the specific request. We aim to respond to data rights requests within a reasonable timeframe. Some requests may require identity verification before we can action them.
pkr367 is strictly for users aged 18 and above. We do not knowingly collect personal data from anyone under 18. The date of birth provided at registration is used specifically to enforce this age requirement.
If we discover that a user under 18 has registered an account — whether through inaccurate date of birth entry or any other means — the account will be closed immediately, all activity voided and any data retained only as necessary for the investigation. No deposits made by an underage user will be retained.
If you share a device with minors, it is your responsibility to ensure they cannot access the pkr367 app or website using your credentials. Use your device's parental controls or app restrictions to prevent underage access. pkr367 cannot be held responsible for platform access by minors using an adult's account credentials.
pkr367 may update this Privacy Policy from time to time to reflect changes in how the platform operates, changes in technology, or developments in applicable data protection standards. The "Last Updated" date at the top of this page reflects the most recent revision.
When we make material changes to this policy — changes that significantly affect how your data is used or your rights in relation to it — we will notify registered users via in-app notification or a prominent notice on the platform. For minor updates, the revised policy will simply be published at this page with an updated date.
Continuing to use pkr367 after a policy update has been communicated to you constitutes acceptance of the updated policy. If you disagree with any changes, you should stop using the platform and request account closure.
If you have questions about this Privacy Policy, want to exercise a data right, or have concerns about how pkr367 handles your personal data, please contact the pkr367 support team. Support is available through the in-platform live chat and via the email address published in the platform footer.
When contacting us about a privacy matter, please include your registered username and a clear description of your request. Identity verification may be required before we can action requests involving personal data access, correction or deletion.
pkr367 aims to respond to privacy-related queries within a reasonable period. If you submit a formal data access or erasure request, we will acknowledge receipt and provide a timeline for resolution.
For general questions about the platform — account issues, payments, bonuses — please visit the FAQ page first. Many common queries are answered there without needing to contact support directly.
Six straightforward commitments that underpin how pkr367 handles your personal data.
Your personal data is used to operate your pkr367 account and deliver the platform. It is not sold to third parties for their independent marketing, advertising or commercial use. That is not a business we are in.
All data transmitted between your device and pkr367 is encrypted via HTTPS/TLS. Deposit and withdrawal information is handled securely through your chosen payment provider — JazzCash, Easypaisa, Raast or bank transfer — without exposing your payment credentials to pkr367.
You can request access to your data, correct inaccuracies, withdraw marketing consent or request account closure at any time. These rights are actioned through the pkr367 support team — contact details are in the footer and in the FAQ.
Your data is shared only with payment processors, game providers and technical service providers that are necessary to operate the platform — and only to the extent needed for those specific purposes. All are bound by confidentiality obligations.
Your pkr367 account password is stored using one-way hashing. This means pkr367 staff cannot read your password — only reset it. That's why we will never ask you for your password via support chat or any other channel.
Your account activity data is used — in part — to support responsible gaming monitoring. Patterns that may indicate a user needs support can be flagged for review. This is one area where data use directly serves user wellbeing rather than platform commercial interests.